New study about public libraries reveals that demand for technology is on the rise, but budget cuts limit access

A just released national report reveals that libraries are playing an increased role as technology centers for communities throughout  the United States. Libraries provide essential resources for job-seekers and support for critical e-government services. But there is some bad news. Despite increased demand, budget cuts have forced libraries to scale back drastically on operating hours and access to services.

The 2011 Public Library Funding & Technology Access Study reports that virtually all public libraries (99 percent) provide public access to computers and the Internet. More than 87 percent of libraries provide technology training, and more than two-thirds (67 percent) of libraries offer access to e-books, up 12 percent from two years ago.

Yet a pervasive “new normal” of increased demand for library technology resources, paired with decreased funding at state and local levels, is impacting service to millions of Americans, according to the report released today by the American Library Association (ALA).

“We’ve seen our libraries and communities struggle throughout this uneven economic recovery. Since the recession began, libraries have grappled with budget cuts and decreased hours, while users wait in lines before doors open, eager to use library computers or access Wi-Fi, get expert assistance for job search, and learn how to download e-books,” said ALA President Roberta Stevens.

“We want patrons —and policymakers— to understand the dynamic resources available at today's library and keep those resources funded. Let's make sure that our investment in libraries yields its full potential.”

Check out the key findings (featured below), or read the full report.